Week 1 EOC: My Voice

Being an advertiser is a big challenge, since I do not have enough experience in this field. That is not an excuse to initiate me and fulfill my dream of opening a firm in the Big Apple , the best place worldwide to perform this difficult but essential work. My name is Christopher and I'm originally from Mexico, I grew up in that wonderful country, which today is not like it used to be. My professional profile is to have a degree in economics, which makes me have some knowledge in this area. It's very exciting because the world is handled by money at all costs. Already in workplace I not exercised my degree because they migrate to the United States. Now I am here in this country that claims to be the "land of opportunity", which can be interesting like for me because if I graduated from art school which I am enrolled, many doors will open to a very compromising future . I am currently pursuing a degree in advertising, which for me is extremely interesting, because advertising is surrounded on us, now my goal is to finish this new stage and as the end to develop as the great publicist who yearn to be.

Week 1 EOC: Great Costumer Service

One day I went to the department store Costco and buy a TV, Smart TV, something cheap for a very recognized brand. The point is, take her home and started assembling television and soon we realized we needed a screw, so we arming thinking that everything would be fine. Suddenly when lifting the television and accommodate their assigned place was not properly in place and the problem was that screw missing so suddenly we decided to go to complain to the store. The moment we arrived we were heeded that was what happened with the product we had acquired, commented that an important piece was missing but still wanted to continue with the assembly of the product. You send for the engineer in five minutes I came to the counter where the complaint department is the engineer brought his tools with him, but before he arrived they asked us if we wanted the fix the problem or want a new television and not annoy the engineer, so we opted for the engineer to come fix the damage that had the TV. The engineer took only 10 minutes to dismantle everything wrong we had done, put the missing piece and reassemble everything and ready TV was running like new as if nothing had happened. The best thing I liked was that you take into account, listen to what happened with the product and give you option for you as a client with membership decide not to move to the competition and follow them over time.